Payment Policy

Last Updated: July 19, 2026

At Pantria, we are committed to providing a secure and convenient checkout experience. This Payment Policy explains the payment methods we accept, how payments are processed, and what you can expect when placing an order through our website.

By completing a purchase on our website, you agree to the terms outlined in this Payment Policy.

Accepted Payment Methods

We currently accept the following payment options:

Shop Pay
Visa
Mastercard
American Express
Diners Club
Discover
Apple Pay
Google Pay
PayPal Wallet

All payments must be completed and successfully authorized before an order can be processed.

Secure Transactions

Protecting your payment information is a priority for us. Payments made through our website are processed using secure payment technology designed to safeguard your financial information during checkout.

Pantria does not store your full credit or debit card details on our servers.

Payment Authorization

When you place an order, your payment method may be subject to authorization or verification by your bank or payment provider.

If authorization cannot be completed, your order may be delayed, declined, or canceled until payment can be successfully verified.

Order Confirmation

After your payment has been successfully received, you'll receive an order confirmation email containing your purchase details.

If you do not receive a confirmation email within a reasonable time, please check your spam or junk folder before contacting our customer support team.

Pricing

All prices displayed on our website are shown in the currency presented during checkout.

We make every effort to ensure pricing is accurate. If a pricing error is identified before an order is shipped, we reserve the right to cancel the order and issue a full refund if payment has already been collected.

Failed or Declined Payments

A payment may be declined for several reasons, including:

Insufficient available funds
Incorrect billing information
Card restrictions imposed by the issuing bank
Security verification requirements
Technical issues with the payment provider

If your payment is declined, please contact your bank or payment provider for additional information or try another accepted payment method.

Refunds

Approved refunds are issued to the original payment method used for the purchase.

Once a refund has been approved, please allow 5–10 business days for processing. Depending on your financial institution or payment provider, additional time may be required before the funds appear in your account.

For more information regarding refunds, please review our Return & Refund Policy.

Fraud Prevention

To help protect our customers and our business, we reserve the right to review, verify, or decline any transaction that appears unusual, incomplete, or potentially fraudulent.

Additional verification may be requested before an order is approved for processing.