Privacy policy

Last Updated: July 19, 2026

At Pantria, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect certain information, including:

  • Your name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information
  • Order details
  • IP address
  • Browser type and device information
  • Website activity, including pages visited and interactions

We collect only the information necessary to provide our services and improve your shopping experience.

How We Use Your Information

Your information may be used to:

  • Process and fulfill your orders
  • Confirm purchases and provide order updates
  • Respond to customer service requests
  • Verify payments and help prevent fraud
  • Improve our website, products, and customer experience
  • Send important service-related communications
  • Comply with legal obligations

If you choose to receive promotional emails, you may unsubscribe at any time using the link provided in those emails.

Payment Information

We do not store your complete payment card information on our servers.

Payments are processed securely through trusted payment providers that support:

  • Shop Pay
  • Visa
  • Mastercard
  • American Express
  • Diners Club
  • Discover
  • Apple Pay
  • Google Pay
  • PayPal Wallet

These payment providers process your payment information according to their own privacy and security practices.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve functionality and enhance your browsing experience.

  • Cookies may help us:
  • Remember your preferences
  • Keep items in your shopping cart
  • Analyze website performance
  • Improve website security
  • Understand how visitors use our website

Most web browsers allow you to control or disable cookies through browser settings. Please note that disabling cookies may affect certain website features.

Sharing Your Information

We do not sell your personal information.

We may share limited information only when necessary with trusted service providers that help us operate our business, such as:

  • Payment processors
  • Shipping and delivery partners
  • Website hosting providers
  • Fraud prevention and security services
  • Customer support tools

These service providers are permitted to use your information only to perform services on our behalf.

We may also disclose information if required by law or to protect our legal rights.

Data Security

We use reasonable administrative, technical, and physical safeguards to help protect your personal information against unauthorized access, misuse, loss, or disclosure.

Although no method of electronic storage or internet transmission is completely secure, we continuously work to maintain appropriate security measures.

Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders
  • Provide customer support
  • Meet legal, accounting, and tax requirements
  • Resolve disputes
  • Enforce our policies

When your information is no longer required, it is securely deleted or anonymized where appropriate.

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of eligible personal information
  • Object to or restrict certain processing activities
  • Request a copy of your personal data where permitted by law
  • To exercise any of these rights, please contact us using the information below.
  • Children's Privacy
  • Our website is not intended for children under the age of 13.

We do not knowingly collect personal information directly from children. If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to remove it.

Third-Party Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the privacy practices, content, or policies of websites operated by others. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website features.

The updated version will be posted on this page with the revised "Last Updated" date.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Pantria

Website: https://www.pantria.shop

Email: support@pantria.shop

Phone: +1 585-215-0486

Business Address: 845 White Plains Rd, Bronx, NY 10473, United States