Shipping policy

Last Updated: July 19, 2026

Thank you for choosing Pantria. We understand how important it is to receive your order on time, and we're committed to making the shipping process as simple and transparent as possible. Please review the information below before placing your order.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully confirmed.

Orders are processed Monday through Friday, excluding weekends and public holidays.

If we experience an unusually high volume of orders or an unexpected delay, processing may take slightly longer. If this happens, we'll do our best to keep you informed.

Shipping Method

We currently provide Standard Shipping for all orders.

Standard Shipping: Free on every order.

There is no minimum purchase required to qualify for free standard shipping.

Estimated Delivery Time

Once your order has been processed and shipped, the estimated delivery time is 5–11 business days.

Please note that delivery estimates are provided as a guideline and are not guaranteed. Weather conditions, carrier delays, customs procedures (where applicable), or other circumstances beyond our control may affect delivery times.

Order Tracking

Yes, tracking information is provided.

After your order has been shipped, you'll receive a shipping confirmation email containing your tracking number. Tracking details may take a short time to become active after the carrier receives your package.

Shipping Address

Please review your shipping address carefully before submitting your order.

Pantria is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided at checkout.

If you notice an error in your shipping address, contact us as soon as possible. We'll do our best to assist if your order has not yet been processed.

Multiple Items

If your order contains multiple products, they may be shipped separately depending on product availability or warehouse logistics.

If this occurs, each shipment will have its own tracking information where applicable.

Delivery Delays

While we work closely with our shipping partners to ensure timely delivery, occasional delays may occur due to circumstances beyond our control, including: